Everything a transportation company needs to run smoothly, handled by live dispatchers
24 hours a day, 7 days a week, 365 days a year.
Our dispatchers take ride requests, assign drivers, confirm pickups, and handle delays or changes in real time — day, night, and holidays.
We capture bookings from phone, email, text, and web, and enter them accurately into your dispatch software with full trip
details.
Real-time flight tracking at every major US airport, with pickup times adjusted automatically for early or delayed
arrivals.
We send trip sheets, monitor driver locations, and instantly reassign rides when plans change — clear instructions for drivers, accurate ETAs for passengers.
Tell us about your fleet, rates, service area, and booking tools.
We configure call forwarding and train our team on your policies and software.
Our dispatchers start answering calls, booking rides, and coordinating drivers.
You get regular reports and a dedicated account manager while we run daily operations.
"DMS Corporation provided the reliable 24/7 coverage we desperately needed. Their team handles night shifts and weekend rushes flawlessly. A must-have BPO partner for scaling any fleet!"
"Outsourcing to DMS Corporation slashed our overhead costs while actually improving our dispatch times. Their operators are highly trained and incredibly professional."
"The DMS Corporation team seamlessly integrated with our software and handles peak-hour chaos with total ease. They act like a true extension of our own office."
"Handing our dispatch over to DMS Corporation gave me my life back. Their call handling is prompt, and they proactively manage driver issues. Outstanding service and total peace of mind."
DMS Corporation is a BPO company providing 24/7 outsourced dispatch, booking, and customer support services for taxi, limo, black car, and airport shuttle companies across the USA. We answer calls on your behalf and manage every ride from booking to drop-off.
Yes. Our dispatch center operates 24 hours a day, 7 days a week, 365 days a year — including nights, weekends, and all major holidays.
No. Our dispatchers answer using your company name and follow your scripts, tone, and policies. The experience feels exactly like calling your own office.
Yes. We work with Limo Anywhere, iCabbi, Moovs, Auto Cab, and custom systems — no migration needed, we work inside your existing setup.
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